Refund and Returns Policy for Downloadable Files
At our online store, we want you to be completely satisfied with your purchase of downloadable files. However, we understand that sometimes things don’t work out as planned. Therefore, we offer a refund and returns policy to ensure your satisfaction.
Refund Policy:
Due to the nature of our products being downloadable files, we do not offer refunds once the files have been downloaded. All sales are final. If you have any questions or concerns about a particular file before purchasing, please contact us at christophe.aldaoud.site@gmail.com and we will be happy to assist you.
Returns Policy:
As all our products are digital files, we do not accept returns or exchanges. If you have any issues with the files you have downloaded, please contact us at christophe.aldaoud.site@gmail.com and we will do our best to assist you.
Exceptions:
In the event that you experience technical difficulties with your purchase, please contact us within 7 days of your purchase date at christophe.aldaoud.site@gmail.com. We will work with you to troubleshoot the issue and provide a resolution. If we are unable to resolve the issue, we will offer a full refund.
Note:
We reserve the right to modify or amend this policy at any time. Any changes will be posted on our website and will be effective immediately upon posting.
Thank you for your understanding, and we appreciate your business. If you have any questions or concerns regarding our refund and returns policy, please do not hesitate to contact us at christophe.aldaoud.site@gmail.com.